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Late credit card payment in Belgium: fees and next steps

Late payment on a Belgian credit card: reminder fees capped at €7.50, late interest limited, and no 10% penalty before three months of unpaid arrears.

ByDelphine V.6 min read

A simple delay on a credit card costs little, and Belgian law sets the ceiling. For a credit facility, the issuer may claim only the overdue amount, the agreed late interest and reminder fees limited to €7.50 a month, plus postage.

What happens when I miss my credit card instalment?

Nothing irreparable on the first day, but the machinery starts. The issuer sends a reminder, interest keeps running on the balance, and late interest is added on the overdue amount alone.

Everything depends on the type of card. A pure deferred-debit card, with no credit line, is outside this regime: its general conditions govern the delay. A card with a credit facility, like the Beobank Visa Classic, falls under Book VII of the Code de droit économique. The text can be read on the Moniteur belge, the official gazette.

In the files I handled, the first letters all looked like invoices. They were not: they were reminders, and the posting date mattered more than the amount.

How much can the issuer bill for a simple delay?

Four things, not one more. Article VII.106, § 2, as summarised by Credit2Consumer, limits the claim to the overdue and unpaid capital, the overdue and unpaid cost of credit, the agreed late interest, and the agreed reminder fees, up to one mailing a month.

Late interest cannot exceed the last borrowing rate, plus 10% at most. No interest is calculated on fees. Extra mailings stay at the lender's cost.

A worked example, my calculations. Take a €900 balance on a Beobank Visa Classic. The card's minimum payment, one eighteenth of the balance, is €50. The late rate is 13.98% plus 10%, about 15.38% a year. One month of delay on that €50 costs about €0.64 in late interest, plus €7.50 for the reminder and postage.

SituationClaimableNot claimable
€50 instalment missed for one month€50 overdue, about €0.64 late interest, €7.50 reminder at mostInterest on fees, a second reminder billed the same month
Three instalments missed, contract still runningThe overdue sums, late interest, one reminder a monthThe 10% penalty, the whole balance at once without a formal notice
Contract terminated, three months unpaid after a registered letter10% penalty up to €7,500, then 5%More than those caps

Is the 10% penalty due from the first delay?

No, and it is the mistake I read most often in reminder letters. The Credit2Consumer commentary on article VII.106, § 2, is clear: contractual penalties and compensation cannot be claimed in a simple delay. They become claimable only if the contract is terminated under article VII.98, § 1, or has reached its term, and the consumer has not paid three months after a registered formal notice.

Even then, they stay under the caps of article VII.106, § 1: 10% up to €7,500, then 5% above. Any clause providing more is deemed unwritten.

The case where the issuer demands the whole balance at once follows other rules, detailed in the article on the acceleration clause.

Beobank and Buy Way: two late-payment grids side by side

The two issuers do not bill delay the same way. Rates checked with the issuer on 17 October 2026.

The Beobank Visa Classic costs €5 in annual fee, with an APR of 14.49% on a €2,150 credit facility (public Beobank page). That page does not detail reminder fees. Two standardised European information sheets for other Beobank cards, consulted the same day, show €7.50 plus postage, one mailing a month, and late interest equal to the last borrowing rate plus 10%. I do not have the Visa Classic's own sheet: reread yours.

The Buy Way Mastercard One costs €17.50 in annual fee, with an APR of 14.50% for a €5,000 credit facility (Buy Way guide). A reminder costs €2.00. The guide gives no late-interest rate.

Over twelve months of reminders, that is at most €90 at Beobank and €24 at Buy Way, postage excluded. The difference comes from the grid, not from the law.

The brochure does not put this forward: at Buy Way, the balance must return to zero by a set date, called zeroing. The guide says that failing this, use of the card is suspended first, then the default is entered in the negative section of the Credit Register if it persists. The statements in the guide's example generally close between the 17th and the 19th of the month.

Credit agreement annotated in pen next to a payment terminal receipt
A reminder is read from its posting date, not from its amount.

When does a delay become a default at the Credit Register?

After three months, according to the sources I read. For a credit facility, the criterion reported by Credit2Consumer is an overdue amount left unpaid for three months, which the lender records within eight working days. I could not reread article VII.148 in the consolidated text on the day I write: check it before relying on it in a letter.

A few days of delay cost you fees and interest at the issuer. They do not create a default. Retention periods, free consultation of your record and correction of an error are detailed in the article on the Individual Credit Register, based on the National Bank guide.

Can a collection agency claim more from me?

In principle no. According to Wikifin, the Belgian financial education site, the collector is paid by the creditor and cannot charge you extra fees, apart from the late-payment fees provided in the contract. In the amicable phase, it cannot claim to enforce a court decision, nor threaten to seize your salary or belongings without a judgment or notarial deed.

In the files I handled, it was the second letter, from a third party, that worried cardholders most. It rarely added a euro to what the contract allowed. The full procedure is in the article on the debt collection agency.

What should I do after the first missed instalment?

Write before the next one, and keep a trace. I cannot say which option suits your budget, but these steps leave proof in a file:

  • note the reminder's posting date and its amount;
  • compare the fees with the €7.50-a-month ceiling;
  • ask for the detailed statement, free, up to three times a year;
  • offer a payment plan by email or letter, never by phone alone;
  • check that the next direct debit can go through, rather than letting two pile up.

The issuer looks first at whether the cardholder left a written trace before the third month. When there was none, the file changed department without review.

If the statement looks wrong, a written complaint to the issuer's complaints service opens the way to Ombudsfin, the financial services ombudsman, free of charge, whose opinion is not binding. For a debt the budget can no longer repay, see debt mediation. On the minimum payment and how it lengthens a balance, see the minimum payment article.

To compare the cost of a carried balance card by card, the ranking of Belgian credit cards, the comparison tool and the selection guide use the same rates. A deferred-debit card with no credit option does not open the same risk, as the article on the interest-free credit card explains.

Sources, consulted on 17 October 2026 unless stated otherwise. Book VII of the Code de droit économique, articles VII.98, VII.105, VII.106 and VII.148: consolidated text at the Moniteur belge and Credit2Consumer commentary on article VII.106. The Credit2Consumer commentaries summarise the law and do not replace the official text. Annual fee and APR of the Visa Classic, checked on 17 October 2026 on the public page of Beobank; reminder fees and late interest: standardised European information sheets for two Beobank cards, with no issue date. Mastercard One, guide of September 2025, checked on 17 October 2026: Buy Way. Credit Register: National Bank of Belgium guide. Collection and debts: Wikifin. Mediation: Ombudsfin. Late interest and reminder calculations: the author, 17 October 2026. No link in this article is paid for.

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Frequently asked questions

At most €7.50 in reminder fees plus postage, one mailing billed per month, and late interest on the overdue amount only (article VII.106, § 2). At Buy Way, the Mastercard One guide shows €2.00 per reminder. For a €50 instalment missed for one month, late interest at Beobank is about €0.64.

It can send as many as it likes, but the law limits the bill to one mailing a month. Extra mailings stay at its own cost. If your statement shows two reminder fees for the same month, ask for the detailed statement, which is free.

No. The 10% compensation up to €7,500, then 5%, is reserved for termination or a term that has expired, after three months unpaid following a registered formal notice. In a simple delay, the issuer may claim only the overdue amount, late interest and reminder fees.

In principle not for a few days. The criterion in the sources consulted is an overdue amount left unpaid for three months. A regularised default then stays one year in the database, a default never settled up to ten years, according to the National Bank.

In principle no. According to Wikifin, the collector is paid by the creditor and cannot charge you extra fees, apart from the late-payment fees provided in the contract. In the amicable phase, it cannot threaten to seize your salary without a court judgment.

Write to the issuer before the date, through a dated channel, to ask for a payment plan. Then contact your municipality's CPAS or an approved debt mediation service, both free. If you dispute the statement, Ombudsfin examines the complaint after a written claim. I give no personalised advice.

Photo de Delphine V.

Delphine a passé sept ans au service litiges et rétrofacturation d’un émetteur de cartes belge, à Liège, entre 2015 et 2022 : le bureau où atterrissent les contestations de porteurs, les retraits facturés deux fois et les cautions d’hôtel qui restent bloquées trois semaines. Elle a donc lu, ligne par ligne, plusieurs milliers de relevés de cartes belges, et elle sait où se logent les montants que personne ne regarde avant de signer. Depuis 2023 elle relève chaque trimestre les tarifs publiés des émetteurs belges et tient le tableau de coûts qui sert de base à ce site. Ce qui l’agace : les brochures qui annoncent une carte à 0 € sans mentionner que le premier retrait au distributeur coûte 5 € fixes plus 1,8 % de commission, et que les intérêts courent dès le jour du retrait.